Basic application support (auto-reported incidents, health monitoring reports)
Application data analysis (to resolve some of issues reported by end-users)
Contacting end-users (mostly via ticketing system) to process requests
Creating and updating documentation and procedures
What we offer:
You will work in multinational, stable company for c.a.100 Blue Chip Clients- known, global brands, supported by6000professionals in30 languages.
You will gain space tofulfill your ambitionsand develop your career, opportunity to take part intransition projects. We operate according toLean and Kaizen.
You will choose your career path (experts or managers) €“ you will work among professionals (over 900). We will support you to gain knowledge (20000online trainings and in class) and getcertified(e.g. ITIL, Vmware, Citrix, Oracle Database). You will have the opportunity to take part incoaching programsand develop your knowledge inexperts communities.
You will work in line with high, international work standards and you will have an opportunity to engage inCSR initiatives.
You will be appreciated for your results and professionalism €“ based on clear rules ofpromotion. Our company applies awide choice of perks(free private medical care for you and your family, additional life insurance). We help to keep right proportions between your work and private life (Business Parent Program).
As a disabled person you will get professional support. We are open to provideassistive technologies for people with diverse disabilities. We care about inclusion and equal rights approach. We conduct disability awareness trainings. Join our Win with Capgemini Program for people with disabilities.