nr oferty: 99376 / 2019-01-09
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Security Operations Centre T3
Umiejętno¶ci komputerowe:
Internet: Firewalls,
Opis stanowiska:

Specific to the role of Complex Service Request Engineer, responsibilities may include:

  • Ensure accurate execution of documented and approved requests in customer€™s production environment

  • Adhere to and reinforce Cisco and customer Change Management processes and policies

  • Support Change Managers on CABs (internal and external)

  • Take appropriate steps to reduce potential impact to customer€™s production environment due to execution of approved changes

  • Validate service request execution process prior to production implementation

  • Conduct QA testing post-change to validate successful service request completion and avoidance of service impacting events

  • Serve as first point of escalation for failed service requests/changes; conduct change backouts to the point of pre-change baseline

  • Provide continual communication to stakeholders before, during and after execution of approved service requests

Required Skillsets:

  • AA/BA in a technical discipline plus 5-10 years of experience in a Network Operations Centre or Technical Assistance Centre or in an Implementation Role, with 3-5+ in Security or Networking Support

  • Strong technical experience with Security platforms and technologies, including Cisco Products

Desired Skills:

  • Good organizational skills

  • Ability to prioritize workload while managing customer commitments

  • Strong written/verbal communications skillset

  • Strong interpersonal and teamwork skills

  • Able to work independently with minimal supervision

  • Prior Managed Service experience

  • Excellent understanding of the TCP/IP protocol suite.

  • Configuring, Upgrade & Maintaining Firewall, IDS/IPS platforms.

  • Setup and managed Site-to-site IPSec VPN Tunnels.

  • Monitors system resource allocation and utilization.

  • Firewall rule creation, migrations, and re-certification.

  • Design, setting engineering standards, Configure, administer, and document firewall infrastructure.

  • Experience in performance tuning and optimization of firewalls and firewall policy€™s.

  • Experience with Implementation and build of firewalls from scratch

  • Experience working on Firewall Rule base analyzers and optimization approaches.

  • In depth understanding of Network ports, NAT, PAT and Access Lists.

  • Possesses utmost troubleshooting skills in the areas of security and networking.

  • Ability to take and read packet level network traces.

  • Strong IDS/IPS investigative, troubleshooting and analysis expertise.

  • Experience in IT Security assessments, implementing new security solutions & systems such as IPS, IDS, and firewalls.

Working, demonstrated hands-on product and technology skills mentioned above in several of the following areas (more a plus):

  • Checkpoint Firewalls

  • Juniper Firewalls

  • Fortinet Firewalls

  • TippingPoint (Trend Micro) IDS/IPS

  • Juniper IDS

  • Citrix WAF (Web Application Firewalls)

  • Firemon Security Management Suite

Miejsce pracy:
Krakow, małopolskie, Polska
Oferta ważna:
2019-01-09 - 2019-02-08
Nasz partner
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