nr oferty: 90845 / 2018-08-08
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IT Helpdesk Support Specialist
Umiejętno¶ci komputerowe:
Opis stanowiska:

Workplace: Cracow

What makes IBM BTO unique:

  • global communication: want to improve your language skills? We will invest in you!

  • flexibility: employee development matters to us, that€™s why every vacancy is open for internal recruitment

  • diversity: different nationalities united in one team

  • initiative: have ideas for improvements? We want to hear them!

Scope of duties:

  • Provide technical assistance and 1st line support for registered in the Maximo queries and issues related to computer systems, software, and hardware,

  • Create accounts and configure hardware as part of on-boarding process according to maximo requests,

  • Train new computer users,

  • Report and monitor issues to the 2nd line support,

  • Provide during morning duties tests of main IT system according to list in maximo health Check section,

  • Document internal procedures.

We are looking for candidates with:

  • Very good knowledge of MS Windows 7,

  • Very good knowledge of hardware and software likePCs, TCs, laptops, printers, IP phones and windows or linux applications,

  • Very good knowledge of Lotus Notes and MS Outlook,

  • Very good interpersonal communications skills,

  • English communication skills.

We guarantee you:

  • job contract

  • the opportunity to participate in training and language courses

  • an extensive benefits package (Multisport, healthcare, life insurance)

  • an induction training that will allow you to smoothly transition into your new role

Miejsce pracy:
Kraków, małopolskie, Polska
Oferta ważna:
2018-08-08 - 2018-09-07
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