nr oferty: 96348 / 2018-11-07
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Technical Support and Logistics Junior Specialist
Umiejętno¶ci komputerowe:
Opis stanowiska:
Your duties

  • Handle technical product queries from customers

  • Provide technical support to partners during the installation and design phase of photovoltaic installations

  • Responsible for Customer Support concerning technical issues

  • Responsible for providing customers with product related certificates

  • Assist during the configuration of solar systems

  • Answer technical support questions about solar systems installation and maintenance

  • Handling technical failures occurring on the installation, providing complete troubleshooting and documenting them within required time in the CRM system, flag open cases and close in timely manner

  • Handling customers complaints, assigning them a partner, managing interactions

  • Preparing slides for the troubleshooting meeting presentation

What we offer

  • You will work inmultinational,stable company for c.a.100BlueChipClients- known, global brands, supported by6000professionals in30languages.

  • You will gain spacetofulfillyourambitionsand develop your career, opportunity to take part intransitionprojects.We operate according toLeanandKaizenphilosophy.

  • You will choose your career path (expertsormanagers) €“ you will work among professionals (over900). We will support you to gain knowledge (20000online trainings and in class) and getcertified(e.g. ACCA, Prince2, PMP). You will have the opportunity to take part incoachingprogramsand develop your knowledge inexperts communities.

  • You will work in line with high, international work standards and you will have an opportunity to engage inCSR initiatives.

  • You will be appreciated for your results and professionalism €“ based on clear rules ofpromotion. Our company applies awidechoiceofperks(free private medical care for you and your family, additional life insurance). We help to keep right proportions between your work and private life (BusinessParentProgram).

  • As a disabled person you will get professional support. We are open toprovideassistivetechnologiesforpeoplewithdiversedisabilities. We care about inclusion and equal rights approach. We conduct disability awareness trainings. Join our Win with Capgemini Program for people with disabilities.

If you...

  • would like to start your international career

  • want to have daily contact with language

  • are open for working with clients

  • speak French at least at C1 level and English at B2 level

...we have a job for you!

We don€™t require professional experience. You will be working in international environment, where willingness of learning new things is supported by wide range of trainings and courses which are designed to improve your skills and abilities.

Miejsce pracy:
Katowice, ¶l±skie, Polska
Oferta ważna:
2018-11-07 - 2018-12-06
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