nr oferty: 90887 / 2018-08-08
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Senior Tools Consultant (ITSM ServiceNow)
Umiejętno¶ci komputerowe:
Internet: JavaScript,
Opis stanowiska:
Position purpose

This ServiceNow Technical Consultant role is to assist in technical aspects of implementation of Service Management and Service Integration and Management solutions for our existing and prospective clients.

The role requires thorough knowledge of ServiceNow tool and technologies used within the tool.

Main accountabilities

In collaboration with Service Integration and Management consultants, will assist clients in the implementation of IT Service Management practices based on Capgemini and industry standards. Will be responsible for leveraging IT Service Management and other IT Practices to optimize, transform, and ensure IT Organizations are compliant, efficient, and effective using the ServiceNow platform.

What we offer

  • You will work in multinational, stable company for c.a.100 Blue Chip Clients- known, global brands, supported by6000professionals in30 languages.

  • You will gain space tofulfill your ambitionsand develop your career, opportunity to take part intransition projects. We operate according toLean and Kaizen.

  • You will choose your career path (experts or managers) €“ you will work among professionals (over 900). We will support you to gain knowledge (20000 online trainings and in class) and getcertified(e.g. ITIL, Vmware, Citrix, Oracle Database). You will have the opportunity to take part incoaching programs and develop your knowledge inexperts communities.

  • You will work in line with high, international work standards and you will have an opportunity to engage inCSR initiatives.

  • You will be appreciated for your results and professionalism €“ based on clear rules ofpromotion. Our company applies awide choice of perks (free private medical care for you and your family, additional life insurance). We help to keep right proportions between your work and private life (Business Parent Program).

  • As a disabled person you will get professional support. We are open to provideassistive technologies for people with diverse disabilities. We care about inclusion and equal rights approach. We conduct disability awareness trainings. Join our Win with Capgemini Program for people with disabilities.



  • Demonstrable (1-2 years) experience as a ServiceNow Administrator

  • Demonstrable (1-2 years) experience as a ServiceNow Developer

  • ServiceNow System Administration certificate

  • Background in development €“ any language

  • Understanding basics of Agile and SCRUM

  • Ability to work remotely and largely unsupervised, and to deliver to written requirements

  • Ability to work with a remote team, requiring ability to communicate well via phone and email (writing skills)

  • Strong attention to detail

  • Strong €śTeam Spirit€ť and willingness to integrate

  • Excellent command of English language

  • Readiness for business travel (up to 50% travelling abroad)


  • ServiceNow Implementation Specialist certificate

  • ServiceNow Scripting certificate

  • ITIL® Certified

  • Demonstrable experience in JavaScript coding

  • Experienced in working with relational databases

  • Experienced in working with LDAP, AD, SSO, Email Infrastructure, Web Services

Candidate€™s profile

  • Strong desire to learn new technology

  • Deliverable focus

  • Strong sense of team

  • Collaborative approach

  • Strong desire for career advancement

  • Customer Service mindset

Miejsce pracy:
Katowice, ¶l±skie, Polska
Oferta ważna:
2018-08-08 - 2018-09-06
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