Day to day responsibilities include:

• Monitoring and supervision of IT infrastructure



• Responding to incidents, alerts and system alarms following standardized Incident Management process



• Performing changes and tasks according to written procedures



• Performing health checks of applications according to schedule

Shift Pattern: 12 hour shifts providing 24/7 coverage

We are currently looking for an Infrastructure Analyst (French speaker) to join a team providing L1/L2 support within Infrastructure Monitoring Operations Center (IMOC).

• Opportunity of technical development in a multi-technology environment.



• Friendly working atmosphere.



• Flexible working hours.



• Intensive training package.



• You will work in multinational, stable company for c.a.100 Blue Chip Clients- known, global brands, supported by6000professionals in30 languages.



• You will gain space tofulfill your ambitionsand develop your career, opportunity to take part intransition projects. We operate according toLean and Kaizen.



• You will choose your career path (experts or managers) €“ you will work among professionals (over 900). We will support you to gain knowledge (20000 online trainings and in class) and getcertified(e.g. ITIL, Vmware, Citrix, Oracle Database). You will have the opportunity to take part incoaching programs and develop your knowledge inexperts communities.



• You will work in line with high, international work standards and you will have an opportunity to engage inCSR initiatives.



• You will be appreciated for your results and professionalism €“ based on clear rules ofpromotion. Our company applies awide choice of perks (free private medical care for you and your family, additional life insurance). We help to keep right proportions between your work and private life (Business Parent Program).



• As a disabled person you will get professional support. We are open to provideassistive technologies for people with diverse disabilities. We care about inclusion and equal rights approach. We conduct disability awareness trainings. Join our Win with Capgemini Program for people with disabilities.

Essentials:

• Knowledge of Windows and/or Unix/Linux OS



• Good written & verbal English

Nice to have:

• Knowledge of Mainframe technologies (AS400)



• Knowledge of DNS, DHCP and other network services



• ITIL awareness