nr oferty: 74601 / 2017-11-21
Strona g³ówna
Praca dla informatyków
IMOC Operator
Umiejêtno¶ci komputerowe:
Systemy operacyjne: Unix/Linux,
Opis stanowiska:
Position purpose

We are currently looking for IMOC operators responsible for monitoring and supervision the IT system peripherals and operations for one of the leading ICT providers on the German market.

Main accountabilities

  • Monitor and supervise the IT system peripherals and operations of our client s IT layoutÂ

  • Follow a standardized process consisting of explicit and precise procedures, coached by a Technical Operator

  • Carry out tasks by strictly following the documents containing the procedures and operationsÂ

  • Respond to the system alarms by providing first level assistanceÂ

  • Follow a set of tasks including system verification, day to day maintenance of the IT system peripheralsÂ

  • Take first level actions on the peripheralsÂ

  • Take prompt actions to treat the system alarms by following the standard procedures; Report all new incidents to the upper technical levelÂ

  • Resolve recurrent incidents according to the documented written proceduresÂ

  • Execute the procedures to secure and protect the IT peripheralsÂ

  • Accomplish a requested set of tasks following the planning and the day-to-day operationsÂ

  • Complete and update the operations reportÂ

  • Update all procedures documents. These activities may be completed along others arising from clients punctual needs and the work schedule

  • Working Pattern: Shift worker covering 24*7*365

What we offer

  • You will work in multinational, stable company for c.a.Â100 Blue Chip Clients- known, global brands, supported byÂ6000Âprofessionals inÂ30 languages

  • You will gain space toÂfulfill your ambitionsÂand develop your career, opportunity to take part inÂtransition projects. We operate according toÂLean and Kaizen

  • You will choose your career path (experts or managers) €“ you will work among professionals (over 900). We will support you to gain knowledge (20Â000 online trainings and in class) and getÂcertifiedÂ(e.g. ITIL, Vmware, Citrix, Oracle Database). You will have the opportunity to take part inÂcoaching programs and develop your knowledge inÂexperts communities.

  • You will work in line with high, international work standards and you will have an opportunity to engage inÂCSR initiatives.

  • You will be appreciated for your results and professionalism €“ based on clear rules ofÂpromotion. Our company applies aÂwide choice of perks (free private medical care for you and your family, additional life insurance). We help to keep right proportions between your work and private life (Business Parent Program)

  • As a disabled person you will get professional support. We are open to provideÂassistive technologies for people with diverse disabilities. We care about inclusion and equal rights approach. We conduct disability awareness trainings. Join our Win with Capgemini Program for people with disabilities.


  • Technical skills

  • Knowledge of operation systems (Windows + basic DOS commands; Unix/Linux would be advantage)

  • Knowledge of network infrastructure

  • Office 2007

  • Knowledge of RDP and its practical use

  • IT students preferredÂ

  • Language requirements: very good English & German
Miejsce pracy:
Katowice, ¶l±skie, Polska
Oferta wa¿na:
2017-11-21 - 2017-12-20
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