League of Legends Player Support Specialist with Polish and English
Help out our players with any issues they might have via tickets & chat
Make case by case player focused decisions in order to provide the best player experience we can
Identify trending issues and bugs submitted by players and communicate them to the appropriate teams
Collaborate with a passionate team of gamers in order to give our support a player to player feel
Stable job (permanent labor contract)
Competitive salary for the local market
Opportunity to plan your own working schedule
Career development opportunities
Great relocation package: Airplane Tickets / Transportation from Airport / Up to one month Free Accommodation in a hotel
Meal tickets shall be granted monthly
International modern working environment
Special Discounts & Offers for all employees
Employee referral bonus
Supportive work-life balance policies
Continuous assistance and learning
Employee Relations team to help new hires integrate in the local lifestyle and culture.
We care about the well€“being of our employees, invest in their future growth, encourage fun and team building initiatives!
It sounds like the perfect job for you, apply now on email@example.com!
* By submitting your application you are immediately involved in the assessment process. If you complete all steps successfully, you can directly schedule your own interview. We can€™t wait to meet you!
Passionate about gaming. You have played at least a few games recently and can relate to their concept, the community and the mindset of a gamer.
Have excellent Polish language skills with a good understanding of how to handle support requests. Also good in written & spoken English required for communication between team members and other offices.
Player empathy person. As a player, you should be able to understand a player€™s perspective when tackling their issue and make the whole experience a talk between gamers rather than a client/customer conversation.
Understanding Player Support. Even if you don€™t have experience in the field, you should have a grasp of what a support ticket & chat is and distinguish between what makes a good versus a bad support experience.